Why buy from a small business
Why you should buy from a small business like us?
Our salespeople are well trained in customer service and empowered to make the customer experience outstanding. We aim to acquire as much technical knowledge as possible to help you choose the most suitable items.
We strive to survive and one of the biggest advantages we have over large retailers is the ability to provide more personable, hands-on, and memorable customer service.
We are an independent business that is run by people, not by boards, stockholders or algorithms, and you will find that our business has genuine characters with a touch of warm, welcoming personality.
We do not sell everything e.g. laptops, fridges, TVs, furniture, jewellery, slippers etc. We are specialised in a specific area which is home and business security and we are able to give you professional advice.
We can offer you a product that is suitable for you, your house and even your area. Building a good relationship with customers goes further than just a purchase. Based on what we can gather about your needs, we are keen to provide what you want rather than just selling anything to you.
In a world that is becoming increasingly dominated by chain stores, which have been designed to look the same, we would like to offer original ideas and a variety of solutions to the customers.
If anything goes wrong, you can talk to us. We are not going to provide you with a phone number for a customer service team, which is often not in the UK, and make you wait for what seems like an eternity until you get to speak to someone. We prefer to speak to you and find out exactly how we could help fix the problem.
We run a Loyalty Point Scheme that allow you to collect points with every order and use them for your next purchase. You can earn additional 250 loyalty points if you are referring us to a friend.
“When you buy from a small business, an actual person does a little happy dance”